Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: 15 January 2025

dyloraiqent operates from Port Macquarie, Australia, and we take your privacy seriously. This policy explains what information we gather, why we need it, and what happens to it once you share it with us.

We comply with the Australian Privacy Principles under the Privacy Act 1988 and the Australian Consumer Law. If something here doesn't make sense, contact us directly and we'll explain it in plain terms.

Information We Collect

When you interact with our platform, we collect different types of information depending on what you're doing. Some you give us directly. Other bits we collect automatically.

Personal Details You Provide

When you sign up for our courses or contact us about business ideas, we ask for basic details:

Your name and email address
Phone number if you want us to call you back
Business interests and goals you share in forms
Payment information when enrolling in programs
Messages you send through our contact system

Technical Information

Our systems automatically log certain technical details when you visit:

IP address and browser type
Pages you visit and how long you stay
Device information and operating system
Referring website if you clicked through from somewhere else
Time and date of your visit

We don't collect sensitive information like health records, political views, or religious beliefs. Our focus is on helping you find viable business opportunities.

How We Use Your Information

Everything we collect serves a specific purpose. We're not in the business of hoarding data for no reason.

Information Type Primary Purpose
Contact Details Course enrollment, program updates, responding to your questions
Business Interests Tailoring course recommendations and content to your goals
Payment Data Processing enrollments and maintaining financial records
Usage Statistics Improving website functionality and learning materials
Technical Logs Security monitoring and troubleshooting technical issues

We also use your information to send relevant updates about courses starting in late 2025 and early 2026. You can opt out of these communications anytime.

Sharing and Disclosure

We don't sell your personal information. Period. But there are limited situations where we share data with trusted partners.

Service Providers

Some functions require third-party services. These companies only get the information they need to do their job:

Payment processors handle transactions securely
Email service providers deliver course updates and newsletters
Hosting providers store our website and databases
Analytics services help us understand how people use our site

Legal Requirements

Sometimes the law requires us to disclose information. We'll share your data if:

Required by Australian law or legal process
Necessary to prevent fraud or security threats
Needed to protect our legal rights or property
Part of a business transfer or acquisition

All our service providers sign confidentiality agreements. They can't use your information for their own purposes or share it with others.

Your Rights Under Australian Law

You have specific rights when it comes to your personal information. The Australian Privacy Principles give you control over what happens to your data.

Access Your Data

Request a copy of the personal information we hold about you. We'll provide it within 30 days.

Correct Inaccuracies

If something we have is wrong, tell us and we'll fix it promptly.

Request Deletion

Ask us to delete your information unless we need it for legal or operational reasons.

Opt Out

Unsubscribe from marketing emails anytime using the link in every message.

Restrict Processing

Limit how we use certain information while keeping your account active.

Lodge a Complaint

Contact us first. If you're not satisfied, you can reach the Office of the Australian Information Commissioner.

To exercise any of these rights, email us at support@dyloraiqent.com with your request. We'll need to verify your identity before making changes.

Data Storage and Security

We store your information on secure servers located in Australia. Our hosting partners meet industry standards for data protection.

Security Measures

Encrypted connections for all data transmission
Regular security audits and vulnerability testing
Restricted access to personal information
Secure backup systems and disaster recovery plans
Staff training on privacy and data handling

Retention Periods

We keep different types of information for different lengths of time:

Student enrollment records: 7 years after course completion
Financial records: 7 years as required by Australian tax law
Marketing preferences: Until you opt out or request deletion
Technical logs: 24 months for security purposes
Contact form inquiries: 3 years or until resolved

After these periods, we securely delete or anonymize your information unless there's a legal reason to keep it longer.

Cookies and Tracking

We use cookies to make our website work properly and understand how people use it. Most are essential, but some help us improve.

Essential Cookies

These keep the site functional. Without them, basic features won't work:

Session cookies that remember you're logged in
Security cookies that prevent unauthorized access
Preference cookies that save your settings

Analytics Cookies

These help us understand what's working and what needs improvement. They collect anonymous usage data like which pages get the most visits.

You can disable non-essential cookies in your browser settings. Keep in mind this might affect how some features work.

Third-Party Links

Our website occasionally links to external resources, tools, or articles that might help you develop business ideas. These sites have their own privacy policies.

We're not responsible for how other websites handle your information. Before sharing personal details on another site, read their privacy policy first.

Children's Privacy

Our courses are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent.

If you're under 18 and interested in our programs, have a parent or guardian contact us. If we discover we've collected information from a minor without proper consent, we'll delete it immediately.

Changes to This Policy

We review this policy regularly and update it when needed. Changes usually happen when we add new features, respond to feedback, or adjust to new legal requirements.

Major changes will be announced through email or a notice on our website. The date at the top shows when we last updated this document.

Continuing to use our services after changes means you accept the updated policy. If you disagree with modifications, contact us before the changes take effect.

Questions About Privacy?

If something in this policy is unclear or you want to discuss how we handle your information, get in touch.

Email: support@dyloraiqent.com
Phone: +61 7 5569 2583
Mail: 132 Settlement Point Rd, Port Macquarie NSW 2444, Australia